print questionswelcome to printhouse 45

We don't expect you to know it all, so we've provided a list of some of our most frequently asked questions and answered them for you.


    print questionHow long will it take to get a quote?
    Just a few hours!


    print questionWhy don't I don't see the product I am looking for?
    If your project specifications are not included on our site you may submit a custom quote request. This includes large quantities of any of our products and everything not covered in our pricing section.


    print questionI am not sure what paper would be best for my project, how do I figure that out?
    Call our customer care line or email us and we can help you decide what would work best for your project.


    print questionWhat payment methods are accepted?
    Visa, Mastercard, American Express, Discover, and PayPal are accepted. All orders must be paid in full.


    print questionDo you have specifications on how to set up my artwork before submitting it?
    YES. Visit templates & tips to learn how to correctly set up your files.


    print questionCan I change my order after I've finalized my order?
    Once orders are placed, they are final. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast.


    print questionWhat if I want to cancel my order?
    Unfortunately, orders cannot be cancelled once they have been processed. We apologize for any inconvenience and hope you understand our need to keep our costs at a minimum and our turnaround times fast. This helps us provide you with the best value in the printing industry.


    print questionWhat if I can find a cheaper price somewhere else?
    PrintHouse(45) would like to offer you the lowest everyday prices on high-quality, printing... and we'll stand by that promise! If you find someone with a lower price for the exact same product, let us know!


    print questionI know what I want to print, but can you design it?
    Yes. PrintHouse(45) has a great relationship with Lenker Design... an award-winning design firm here in Columbia. Contact us for a custom quote for your custom design concept.


    print questionHow can I contact PrintHouse(45) if I still have a question?
    You can drop us a line, contact us by phone at 803 708 4887, or swing by the office.


    print questionWhat is creep?
    When saddle-stitched pages are trimmed, the outer margins become narrower toward the center of the booklet and there is the possibility that text or images may be cut off. Adjust the page layout of inner spreads to maintain a consistent outer margin when the saddle stitched booklet is trimmed to counteract creep.


    The amount of creep allowance needed depends on the size of the margins, number of pages, and the thickness of the paper. A booklet with few pages and wide margins might not need creep allowance because the difference after trimming is not noticeable. With more pages, smaller margins, or bulkier paper stock, the creep becomes more noticeable and can result in loss of text if there is no adjustment made.


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